THE TEAM

Freedom Internet is driven by a diverse team of dynamic, successful business people who are committed to delivering innovative technology solutions to customers with the sole objective of improving those customers’ bottom lines.

James Bayly

CEO

Responsible for leading the development and execution of the Freedom Internet strategy in NZ & Australia. James has an extensive background in finance and business management. A career in large telecommunications companies culminated with his role as CFO of gen-i Australasia – a division of Telecom NZ.

Mike Collins

GM Innovation

Mike is our ideas man, who keeps Freedom Internet vitalized with product innovation and development. Mike is a classic can-do Kiwi, renowned for his skills, his business accomplishments and his boundless energy which he brings to the strategic development.

Neil Farnworth

GM Channel Partners

Responsible for developing strong relationships with channel partners to aid the business growth of Freedom Internet, Neil covers a wide range of areas incorporating all Sales and Marketing activities of this high-growth business. Neil is passionate and driven and with a strong desire for Freedom Internet’s success he leads the sales team from the front.

Melissa Casbolt

GM Australia

Melissa leads team of Business Development Managers and Engineers in Queensland and Melbourne and is looking to expand the business footprint across all states in Australia in the coming months.

Melissa comes to us with extensive experience in managing and growing businesses with a strong focus on policies and procedures and a passion for customer service, customer retention and business development.

Charlotte Norris

GM New Zealand

Responsible for sales and operations of New Zealand Charlotte leads Freedom Internet’s talented team of Business Development Managers and Engineers. Charlotte has been an integral part of the Freedom Internet team from the early days, and loves being part of our rapid growth.

James McCarthy

GM Customer Experience

Our customers are our most important asset, and James is a strong representative and advocate for a high quality customer experience in the leadership team of the business. James has extensive experience leading Network, IT & Customer Service teams, and has a strong history of driving great customer outcomes while building strong engaged teams.

Our story

How we began… Mike Collins owned a number of investment properties in a large apartment building in Auckland. His tenants struggled to get a good internet connection, causing a high turnover and lower occupancy for Mike and fellow investors. As an IT guy, the quest for a solution began. He turned his apartments into a Wi-Fi network which his neighbors signed up to and before long the entire building wanted in. Freedom Internet was born.
Expanding to Australia… After unprecedented success throughout New Zealand, we decided it was time for international growth. We started on the Gold Coast and Brisbane and within one month 7 large buildings signed up to our Wi-Fi service. Mike Collins moved to Broadbeach to manage the operations and within 3 months had a full team of experts working from our Surfers Paradise office. Sydney and Melbourne join the list of cities Freedom Internet have expanded into.
How we grew… With a strong focus on system quality and superior customer service Freedom Internet became well known around Auckland with many residential buildings and hotels jumping in line to have our system installed for their guests and residents to enjoy. We developed and continue to maintain solid connections with Owners Committees, Building Managers and Body Corporate Secretaries alike who find our building Wi-Fi network to be hugely beneficial to their investments.
The future… In May 2015 Freedom Internet celebrated 100 buildings in NZ, and 100 buildings in Australia. These exciting milestones accross the Tasman were reached within a week of eachother! We ended May 2016 by bringing our 350th building live, and have big plans for the rest of this year. We continue to grow throughout New Zealand and Australia maintaining our strong focus on system quality and superior customer service. We stay ahead of the game with the latest technologies and trends and ensure all building owners and managers are informed at all times. As our building count booms, our team grows too which is incredibly exciting for Mike, Neil, James and all at Freedom Internet.

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