News

New Facebook feature – helping you find Wi-Fi!

Have you seen the new Facebook feature, “Find Wi-Fi?”

We all want to be connected to the internet 24 hours a day, 7 days a week and Facebook are making this easier to find free and public Wi-Fi, wherever you are.

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Simply go to your Facebook menu, and see “Find Wi-Fi”

Freedom Internet have public Wi-Fi networks at over 470 locations across Australia and New Zealand, happy surfing!

Freedom Premium is now available at Trilogy Surfers Paradise

Trilogy Surfers Paradise is a trio of sleek and contemporary holiday apartment blocks located close to tranquil Budds Beach and just moments from central Surfers Paradise.

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With outstanding facilities including a cinema, conference room, heated resort swimming pool, sauna, gym and spa, Trilogy Surfers Paradise is close to the heart of the Gold Coast’s most sought after holiday attractions and walking distance to the golden sands of Surfers Paradise beach.

Freedom Internet first partnered with Trilogy Surfers Paradise in July 2015, and have just recently celebrated them as our first building in Queensland to be on our new premium configuration – 93 installations over the 3 towers in just 8 days is a testament to our wonderful technicians.

 

Ladies In Management, Gold Coast – Hosted by Freedom Internet

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Each month between February & November, women  manager’s & industry professionals  get together over lunch at different venues on the Gold Coast to mingle, chat & network. This lunch meeting has been successfully held for more than 15 years now and has proven to be an excellent opportunity for the girls to ask questions of each other, share a problem, listen to a guest speaker on topics relative to the industry & more importantly just get out of the office for a few hours. This year Marisa & Penny from Freedom Internet’s Gold Coast office are hosting these events with exceptional support from Edwina  behind the scenes. They have usually 35 or more ladies at each lunch & have taken the ladies to some exciting & interesting locations over the Gold Coast to date with plenty more up their sleeves for the remainder of the year.

They welcome all manger’s new & old to join the lunch group – contact either Marisa marisa@freedominternet.org or Penny penny.lawson@freedomintenet.org  for more information.

 

 

Gold Coast – Network upgrades

 

With the internet becoming more and more a part of everyday life, the demand for quality services has increased 10 fold. Since February 2017, the Gold Coast technical team have been reviewing and carrying out significant upgrades to the equipment and services that provide high quality internet services to our customers. These upgrades have included the replacement of core equipment in our network backbones to provide high speed throughput of data and  additional bandwidth on our commercial backhaul services. We have seen significant improvements in the quality and level of services we are providing to customers on the Gold Coast as a result of these changes.

It does not stop here, we have implemented monitoring systems, backup services, capacity planning and adding 2 large, high speed commercial backhaul services to our network Mid 2017. These services will be in addition to our current services, increasing  our ability to deliver high speed, reliable internet services. Planning processes have been put in place to continually monitor, manage and grow our network to meet/exceed our customer’s expectations.

A big thank you to Sajid, Umer and the GC Tech support team for their efforts in making these upgrades happen.

Welcome to the team, Ollie

Ollie

Freedom Internet’s first customer in Australia, 4 years on.

Steve and Sue Surfers Chalet

Sue and Steve Martin have had the rights to manage SURFERS CHALET holiday apartments for the past 18 years. Positioned right across the road from the beach in Surfers Paradise, it is a complete contrast for Sue and Steve who came to Queensland from the country area of Wagga Wagga, NSW.

Steve had a very successful rugby league career as a player and as a first grade coach, prior to becoming the Manager of Surfers Chalet. This is very evident from the framed Australian and State of Origin jerseys and photos on the wall behind the reception desk. Being in the business for so long has given Sue & Steve plenty of experience in helping their guests plan and enjoy their holiday on the Gold Coast.

Surfers Chalet was the first building to sign with Freedom Internet in Australia back in February 2013 and are still passionate & loyal customers to this day.

Thanks Sue & Steve – here’s to you!!

The Team at Freedom Internet

Fast internet with excellent service at Wharf Apartments, Gold Coast

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Wharf apartments is a boutique resort located on Burleigh Road central to both Broadbeach and Surfers Paradise. This is a holiday complex of 25 apartments. Rem has been a happy customer of Freedom Internet for just over a year now. Guests at Wharf Apartments enjoy instant access to fast internet with data plans to suit all needs.

Rem has been the Manager of the site since before Freedom were installed. We asked her about her experience with Freedom Internet. “Freedom Internet is a company that offers an excellent service. All guest are happy with the Wi-Fi and we have no complaints which makes my life easy.”

Thanks Rem!

 

Freedom Internet – User Friendly

The Freedom Internet team have been keeping very busy with the release of our brand new Login Portal for Freedom Internet users to gain access too.

Users can now track their own data usage, top up and view billing transactions- making their accounts much easier to manage.

Support is also easier with our updated FAQ’S sheet and online chat service. This has been in the pipeline for the last 12 months and our developers went through many stages from customer design to internal peer review before release.

Here’s how it looks:

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We are so proud that customers are now enjoying this new and improved service and we look forward to having 100% of our users on here. All residential sites in New Zealand and Australia will be migrated over to have access to the new portal by the end of May 2017. Soon to be released next is our new and improved version for Hotels. Watch this Space!

 

“Incentivising Apartment Pre-Sales”

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Pre-installed apartment internet takes the hassle away. Having Internet ready and available the day of settlement can really incentivise apartment sales.

Residents do not wish to be without internet for a month let alone a day when they move into their new apartment.

Our service enables residents to surf the internet INSTANTLY, your Freedom Internet account can also be used in the common areas in the building too! GENIUS.

 

Who wants to chew phone data during the install wait with other providers? This can take months and should be available immediately right? YES.

 

Future proof your development and take it to that next level of quality with an embedded Internet Network. Let us help you enhance the future residences living leisure or investment and add continued value to that building, at no cost.

 

For more information about your Auckland development, please contact christina.cortesi@freedominternet.org

Case Study – Ultimo

ultimoSituated in the heart of Maribynong, sits the spacious, bright and comfortable Ultimo Apartments.

Located minutes away from Ascot Rd tram, cafes and local shops, the 84 trendy apartments are the perfect choice for lifestyle seekers and are certain to impress. The site is located within the boundaries of Melbourne’s historical arms industry, once home to busting factories, this area played a leading role in supplying our troops during the World War 2. The factories are now long gone, and site has been redeveloped into modern and stylish apartments.

Meeting the expectations of today’s young professionals was a consideration with building management. Many people take internet for granted and will look to the availability of a good internet service when deciding on rental accommodation.

Freedom Internet was able to assess the requirements of this accommodation site and quickly provided an internet solution appropriate for the apartments.

We have already been rolling out Freedom Internet to all our buildings, and introducing Freedom Internet to our OC Manager colleagues. As the need for ultra- fast internet service for apartment residents to connect to is a broad issue”. Simon Winter, Winter Stwart OC Managers

We can all agree the convenience of high quality WiFi services adds value to an apartment   building and will help future-proof your IT services.

How this will work:
· Freedom Internet cables the apartment building during construction phase

  • Each router is tested to ensure every tenant will have a strong wireless connection.
    · Provide faster upload and download speeds , fiber available at most locations.
    · With Freedom Internet, residents can choose the convenience of pre-connected internet services
  • Free data connect for building management, connect CCTV services

After the installation was completed, the system was thoroughly tested throughout each floor. Freedom Internet ensures each installation achieves a high level of WiFi connectivity before allowing users to access the system. Wireless Internet was switched on in September 2015 and is now available for use by all the residents.

Posters were placed in common areas and free trials were available for all residents informing them of the new building service.

For further information on enhanced service features in your apartment building,

Visit www.freedominternet.org  or simply contact-

Neil Farnworth. Sales Director 04 1571 4601  neil.farnworth@freedominternet.org